Ropecraft Chicago 2023 Ticket Policies
Sometimes things come up and we change our plans and sometimes things come up and the world changes our plans. In order to run our event this year, we need to have reasonable certainty of our resources in order to provide a quality experience for our attendees. If you are unable to commit to coming, please hold off on purchasing a ticket for this year until you know for sure that you can make it.
If you have registered for our 2023 event and can’t make it for any reason, we will miss you and can transfer your ticket to our next in-person event in 2024. You will need to contact registration before the next event to get a registration code and formally register after ticketing starts for that event so you can update your information. Preparing to host our event involves months of preparation and planning as well as travel and supply costs, and we hope that this policy removes stress and uncertainty about the impacts of last-minute plan changes for all folks involved.
We are able to do three things for you to help out if you can’t make it to our event due to personal illness, injury or circumstances:
- We are able to offer you a complimentary ticket to our next event at any point. You don’t need to do anything special to do this – please contact us after the event at your convenience for details on how to register for the next one!
- We also offer you the opportunity to transfer your ticket to another person as a gift or for a sale price you set between yourselves as long as you complete this process by May 10th, 2023.
- Due to our sellout, we can also offer you the opportunity to return your tickets to us for a full refund on your initial card of purchase so that we may offer space to a rope enthusiast waiting hopefully on our wait list as long as you make this request to us by email to [email protected] by May 10th, 2023.
In the unlikely event of a cancellation of our 2023 event, tickets will by default be transferred to our 2024 event but refunds may be requested by email as well.
All requests need to be submitted by email to [email protected] and cannot be accepted any other way.
In terms of attending the event, we consider tickets to be the property of the person whose legal name is specified as the attendee for the ticket. We will need the permission of this person to process a transfer of a ticket if the name of the attendee and the purchaser are not the same. You must purchase tickets only for yourself or other real people at the time of registration, and each ticket must state the name of the attendee at that time. No placeholder tickets will be honored.
To be clear:
If you purchase a ticket for another person, you may only reassign that ticket with the permission of the person whose name is attached to the ticket.
If your event ticket was purchased by someone else, No one can anyone reassign your ticket to a different person without your permission. You will need permission from the person who purchased your ticket for you to transfer it to anyone else.
All requests must be made by email to [email protected].